UAnswers is a searchable online knowledgebase managed by the 24/7 IT Support Center. UAnswers is a RightAnswers product, that provides solutions to general IT questions including those pretaining to popular software (e.g., Microsoft, Adobe, Apple). UA custom content specific to our campus applications and tools are created by the 24/7 staff.
If you don't have a UA NetID, are having problems with logging, or don't see the solution you need, please contact the 24/7 IT Support Center for assistance.
- click on the Login button located on the upper left of your screen
- enter your UA NetID and password
- once in, type in a keyword or your question
- click Find Answers to get results from the knowledgebase about your topic
If your IT topic is not available, you can submit a request about the topic to the 24/7 IT Support Center.
If the issue is that you don't have a NetID, or are having problems with logging in, enter your question as a Guest without logging in, or choose from the FAQs on the main page.