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About Us

UITS is a 200 plus-member service unit with a mission to support and enhance the University's ability to fulfill its objectives by providing effective and efficient computing and communications solutions. UITS acts as a facilitator and proactive coordinator of integrative technology services for campus. We are committed to supporting a technological foundation that enhances learning, research and business, recognizing that to serve the campus well we must promote user self-sufficiency, easy access to information, and collaborative relationships with users.

UITS supports and works collaboratively with all three communities of our campus: staff, faculty, and students.

UITS is committed to high-quality, value-added services delivered through strong values of respect, integrity, and transparency.

UITS provides two mission-critical IT components to the campus: Infrastructure & Client Services and Enterprise Applications.

UITS Mission, Strategic Initiatives, and Core Values

UITS Vision

To do our part in ensuring the University of Arizona meets and exceeds its strategic priorities:

UITS intends to become THE partner of choice for information technology services, resources and working environment on campus and beyond by 2012.


By transforming our culture and our work, we intend to be the go-to place for our campus when information technology needs arise and when information technology staff are choosing where they want to work.

UITS Role in the University Mission


The University of Arizona is complex in both its organization and its technology, requiring that competing information technology needs be carefully evaluated and deployed to ensure the optimal investment of limited resources. It is the role of UITS to:

  • Enable the institutional mission of instruction, research, and outreach
  • Support the needs of the 21st century learner
  • Position UA to surpass our peer institutions in the use of technology for teaching, learning, research and overall effectiveness by providing innovative tools, knowledge, and service to the campus community
  • Set the highest standards for best practices and standards in information technology services and share that knowledge and skill with the campus community
  • Be a center of excellence for information technology vision, knowledge and leadership
  • Lead the campus in governing information technology investments and decisions in a collaborative, participative and thoughtful way so that we make optimal investment of limited resources
  • Partner with the campus community to make information technology services the most efficient, reliable and accessible to support the mission of the institution
  • Provide an excellent working and developmental environment for our staff and partners
UITS Core Values
  • Respect
  • Integrity
  • Transparency
     
UITS Strategic Initiatives
  • Mosaic 
The Mosaic initiative will replace the four major Enterprise Systems for the University of Arizona – Student, Human Capital, Financials and Research Administration, while also implementing Business Intelligence.
  • Network Master Plan
The Network Master Plan is an ongoing strategic initiative comprised of the high-level planning and organizational strategies for continuing management, funding, and enhancement of the University of Arizona voice and data network.   This initiative drives the work for over 1/2 the budget and 1/2 the UITS staff!
  • Reliable and Sustainable email for Students
This initiative is completed and focused on moving all student email to Google, while still provisioning students with the much coveted arizona.edu email address.  
  • Reliable and Sustainable eMail, Calendaring and Mobile Device sychronizaiton  for Faculty and Staff
This initiative will  bring added value and efficiency to the faculty and staff of the campus community through an integrated calendaring and email solution coupled with the ability to synchronize that information to mobile devices.
  • Security
Security should be interwoven into all UITS activities. Working closely with the Information Security Office, UITS will launch a variety of initiatives and projects to ensure compliance with the Information Security Policies and Procedures, as well as enhance our abilities to be on the leading edge of security for campus and beyond.
  • Campus Master Plan
Much like our Network Master Plan, this initiative would set a long-term roadmap (5 - 10 years) for computing on campus and beyond.  This project would define management, funding and direction at the highest levels. It would involve campus constituents, IT Staff, partners and other key stakeholders. 
  • UITS Operational Excellence: A Focus on Stability and Reliability of Core Services
Operational Excellence focuses on increasing stability and reliability of all core IT Services.  This is mandatory for the continued operation of the institution and to further our quest to be the IT Partner of Choice. We will and have launched a variety of initiatives and projects to enhance our abilities and perceptions in these areas.